Another personal obsession:Twitter Publishes 122-Page Customer Service Playbook For Brands

Fewer than 30% of questions to brands on Twitter were answered in Q2 of 2015. Twitter's new guide will help businesses do better and cut their customer service costs.

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from Marketing Land - Internet Marketing News, Strategies & Tips http://feeds.marketingland.com/~r/mktingland/~3/Y5_1P2nCRBk/twitter-publishes-122-page-customer-service-playbook-for-brands-137786
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