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martes, 31 de diciembre de 2024

I Reviewed 17 Content Marketing Analytics Tools: Here’s Everything You Need to Know

Creating successful marketing campaigns and compelling content starts with understanding the numbers behind your strategies.

For me, content marketing analytics are like having a behind-the-scenes guide — they reveal what’s working, what’s not, and where there’s room to grow.

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By using data effectively, I gauge the impact and success of my efforts. In this blog, I’ll walk you through some of the best tools I’ve come across for doing that.

But I’ll start by discussing why content marketing analytics are absolutely essential.

Table of Contents

What are content marketing analytics?

Content marketing analytics is the process of collecting and interpreting data related to your content marketing efforts, then using key performance indicators (KPIs) to measure the effectiveness of your campaigns.

Common metrics include page views, engagement rates, conversion rates, and organic traffic. You should measure the performance of your content across all platforms and channels. The result of your analysis will help you understand what types of content perform best and how to distribute it.

The data is super important because you can use it to inform your future strategy.

Why are content marketing analytics important?

The days of simply writing a blog post, targeting a few keywords, hitting publish, and hoping for the best are long gone.

Although ranking content on the first page of Google is still a goal for many companies, content marketing analytics go beyond just blog posts.

Social media posts, video scripts, and email newsletters all rely on effective content to drive engagement and conversions. Even PR efforts, such as measuring the quality of media coverage, cost-efficiency, and conversion rates, are deeply tied to the effectiveness of the content being shared.

Content marketing analytics are important for the following reasons.

Evaluating Campaign Performance

Content marketing analytics offer actionable insights that empower data-driven decision-making. By tracking key metrics with tools like Google Analytics, you can pinpoint the strengths and weaknesses of your current strategy.

This includes identifying which types of content resonate most, which platforms yield the best results, and the ideal times to engage your audience on social media.

By analyzing metrics, I gain a deeper understanding of how my audience interacts with various types of content. To run a successful campaign, I suggest doing less and measuring more.

Measuring Progress Towards Goals

A dashboard is a powerful tool for getting data in one place and making sense of the analysis. With a dashboard open in front of me, I ask insightful questions such as:

  • Why do some metrics consistently rise or fall?
  • Are certain metrics correlating by chance, or is there a cause-and-effect relationship at play?
  • Which metrics reflect actual consumer behavior?

The answers then provide a clear picture of the audience’s true preferences and actions.

Basically, content marketing analytics makes it easier to spot trends and patterns.

Helping Create Better Strategies

Effectively leveraging content marketing analytics to evaluate campaigns serves two key purposes:

  1. It allows me to craft content strategies that resonate deeply with my audience.
  2. It helps me make more persuasive pitches (something I find valuable when offering content marketing services to clients).

This data empowers me to experiment and refine my approach. It also allows me to observe shifts in performance and to frame effective future strategies. I recommend going through this free data analytics guide to equip yourself with more knowledge on the topic.

How to Use Content Marketing Analytics Data

I’ve been tracking content marketing performance for a client to measure its effectiveness. By analyzing key metrics, I’ve been able to uncover valuable insights that guide our content strategy.

Our strategy revolves around repurposing existing blog content into engaging social media posts. We began by sharing niche-relevant content on the personal LinkedIn profile of the company’s CEO. We used a content marketing tool to gather performance data.

I then organized the data in a simple Excel sheet. I am a fan of Excel as I could write down the topic of the post and its relevant data in front. This way, I was able to do a better comparison of performance with other topics (see screenshots below).

Using this approach, I was able to identify which posts resonated with the audience and which ones fell short. The idea was to use this data to fine-tune our content marketing strategy for better results.

I’ve broken down the process of using content marketing data into three clear sections. While you’re welcome to draw inspiration from my approach, feel free to adapt it to suit your needs.

Tracking Content Details

I typically update the spreadsheet with metrics about two weeks after a post goes live, ensuring there’s enough data to analyze its performance effectively.

I include the post URL in the spreadsheet for quick and convenient access whenever needed.

how to use content marketing analytics data - tracking content details

Alongside this, I record the date and time the post was published. Tracking the posting time provides an additional layer of insight, allowing me to evaluate how timing influences engagement levels.

Tracking Metrics

I document key metrics for each post, including impressions, reactions, comments, and reposts.

how to use content marketing analytics data - tracking metrics

Whenever I notice a spike in impressions, I can easily check which topics are performing better. Remember, the idea is to use data to identify patterns and insights to guide future content strategies.

how to use content marketing analytics data - total engagements and engagement rate

For posts featuring videos, I recorded both the number of views and the total minutes watched for each video. The total engagement and the engagement rate fields are automatically calculated in Excel. I use the following formulae:

Total Engagements = SUM (Reactions + Comments + Reposts)

Engagement Rate = Total Engagements / Impressions

Tracking Audience Engagement

This aspect is perhaps the most impactful when it comes to making the most out of your data. I get the post-analytics data from Shield, which appears as follows:

content marketing post analytics data - shield

For instance, when targeting individuals in the marketing field, I make a note of the job titles of those who fit our target audience and have interacted with the post.

Similarly, by clicking on the “Industries” section, I can identify the sectors of those engaging with the content. If an industry falls within our target audience, I note it down along with its corresponding percentage.

how to use content marketing analytics data - tracking audience engagement

Note: The Shield app’s post analytics also provide data on company names, locations, and company size. However, I did not include this information in the Excel sheet, as it wasn’t directly relevant to our analysis.

My Learnings

I found this data tracking method to be highly effective, not just for its simplicity but also because it allowed our team to make data-driven recommendations to the client. When planning future posts and presenting ideas, we could base our strategy on actual performance metrics.

For example, if a particular hook outperformed previous ones, the content strategist could think of similar hooks when writing content for future posts.

Similarly, by analyzing the topics that garnered the most engagement, I reverse-engineered the framework used for that particular post. The idea is that this data helps in replicating the success for future content and discarding the framework or ideas that did not work.

If you’d prefer not to do all the manual data entry, check out the tools I tested below.

There are a number of marketing analytics tools available with customizable metrics, a variety of visualizations and dashboards, and integrations to help you measure the impact of your marketing strategy.

Let’s dive into the best options.

1. HubSpot Marketing Analytics and Dashboard Software

content marketing analytics tool - hubspot

Best for: Measuring the performance of all your campaigns and combining resulting data with your CRM platform.

What I Like About HubSpot Marketing Analytics and Dashboard Software

  • Centralized Insights. I love how all the data and insights are accessible from one location. No more hopping between platforms; I can get the information I need in seconds.
  • Custom Behavioral Tracking. The ability to trigger or schedule touchpoints and track interactions unique to my business is a game-changer. I appreciate that it conveniently highlights when a customer is ready to move to the next stage of the buyer’s journey.
  • Attribution Reporting. It connects every customer interaction to its associated record and revenue generated. It helps me see exactly which efforts are paying off and which need tweaking.
  • Visual Data Dashboards. The pre-built and customizable dashboards (including Custom Objects) make it easy to visualize data. I am able to use workflows to quickly transform insights into actionable strategies for my segments and campaigns.

In essence, HubSpot makes marketing analytics feel less like a chore and more like a strategic advantage.

Price

There are four Marketing Hub plans with different analytics features and flexibility ranging in price from free (forever) to $3,600 per month.

2. Buffer

content marketing analytics tool - buffer

Best for: Understanding channel performance in detail with customizable reports.

What I Like About Buffer

Buffer is a fantastic content marketing analytics tool for digging deep into social media performance. Here are some interesting features:

  • Effortless Sharing. Exporting reports is a breeze — which is great, especially when it’s required to share insights regularly with stakeholders.
  • Daily Updates. Knowing that the reports are updated daily gives me confidence that I’m always working with the latest and most accurate data.
  • Comprehensive Dashboard. Buffer’s single dashboard view is a time-saver. It offers a detailed breakdown of channel performance, so I can quickly assess what’s working and what needs adjustment.
  • Engagement Insights. The platform provides engagement metrics for each social account individually. This helps in understanding how customers interact with posts, stories, and hashtags and how audience demographics vary across channels.
  • Social Media Management. I like how all the social media platforms are consolidated in one place in this app. This makes posting very effective.

Price

Buffer’s Marketing Analytics product has three payment options with different features and flexibilities.

  • Free
  • Essentials - $5/month
  • Teams - $10/month

3. Google Analytics

content marketing analytics tool - google analytics

Best for: Integrating content marketing analytics seamlessly with other Google business tools and making data-driven strategic decisions.

What I Like About Google Analytics

Here’s what I appreciate about Google Analytics:

  • Intuitive Interface. Navigating Google Analytics is straightforward, even for beginners. It’s designed to help quickly understand how content is performing across multiple platforms.
  • Granular Analysis Options. I love that I can analyze my content’s performance either across my entire website or drill down to individual pages. This flexibility allows you to pinpoint which areas need improvement.
  • Comprehensive Metrics. The tool provides a wealth of data on traffic, navigation patterns, conversions, and organic search performance.
  • User-Level Insights. Allows tracking user-level interactions that give me a clear picture of how the audience is engaging with my content.
  • Seamless Integration. The integration with other Google business tools is a big plus. It’s incredibly convenient to access all my data and insights without needing to switch between platforms.

Price

Google Analytics offers a free and a paid plan. The free plan is ideal for SMBs, and you can get started using it immediately. Meanwhile, the paid plan, called Analytics 360, is ideal for enterprise-level companies and requires you to speak with a sales rep for a quote.

4. SimilarWeb

content marketing analytics tool - similarweb

Best for: Understanding where your website and content strategy stand in comparison to industry standards.

What I Like About SimilarWeb

SimilarWeb has the following benefits:

  • Competitive Insights. Provides detailed traffic and engagement metrics that show exactly where my website stands compared to others in my industry. It’s invaluable for assessing performance and identifying areas to improve.
  • Comprehensive Metrics. Gives key metrics such as daily active users, sessions per user, use-time, and rank. It also helps uncover more about the audience, such as their repetitive behaviors and interests.

Price

  • Starter - $199/month
  • Professional - $449/month

5. Semrush

content marketing analytics tool - semrush

Best for: Tracking SEO and keyword performance across your web pages and content strategy.

What I Like About Semrush

Semrush is an essential tool for managing and improving the SEO strategy. Here’s what makes it so effective:

  • Keyword Ideas. When I look for a search term in Semrush, it gives me options for a lot of secondary keywords that I didn’t think of initially. These options are usually low-hanging fruit, and they are perfect for staying ahead in search rankings.
  • Domain Overview. I can essentially get information about any competitor just by adding the website domain. It provides insights into their organic search traffic, top-performing keywords, and even backlink profiles.
  • Content Gap Analysis. One of my favorite features is the “Keyword Gap” feature that gives me the ability to compare the website I’m analyzing against competitors to see which keywords they rank for that this particular website doesn’t. I also do the same for backlinks by using the “Backlink Gap” feature.

Price

Semrush offers three plans that range in price from $119 to $449 per month.

6. Hotjar

content marketing analytics tool - hotjar

Best for: Tracking and visualizing sessions on websites with heat maps.

What I Like About Hotjar

Hotjar is an incredible tool for understanding how visitors interact with my website. Here’s why I think it’s worth using:

  • Heat Maps. I love the heat maps feature — it visually shows me exactly where customers spend their time on the website. I can easily pinpoint the most engaging content and areas that need improvement.
  • Session Recordings. The real-time videos are a game-changer. Watching how visitors navigate the site gives me deep insights into their behavior and what captures their attention.
  • Conversion Tracking. It is easy to track conversions and identify patterns in the buyer’s journey. I can quickly see which stages customers might be entering or leaving, allowing me to optimize the journey for better results.

Price

  • Free
  • Plus - $39/month
  • Business - $99/month
  • Scale - $213/month

All of these prices become a bit lower if you choose the annual billing option.

7. Moz

content marketing analytics tool - moz

Best for: Measuring your SEO content strategy and determining which keywords you should be using.

What I Like About Moz

Moz is my go-to tool for optimizing SEO content strategy. Here’s what stands out about it:

  • Keyword Insights. Moz gives me a clear understanding of which keywords are most effective.
  • Rank Tracking. I love how Moz tracks a website’s keyword rank and visibility over time. It highlights what’s working and what needs improvement — which helps you make informed adjustments.
  • Competitive Analysis. Similar to Semrush, Moz gives the ability to track how competitors rank on SERPs. It’s a great way to spot opportunities to improve and find gaps in content.
  • Detailed Reporting. Moz’s reports are incredibly thorough. They show how my content is performing, share well I’m reaching my audience, and provide actionable recommendations to enhance results.

Price

  • Local - $14/month
  • Pro - $99/month
  • Stat - $720/month

8. Parse.ly

content marketing analytics tool - parse.ly

Best for: Making it easy for the whole team to understand how content drives business.

What I Like About Parse.ly

Parse.ly is a fantastic tool for content-driven teams, and here’s why I’d recommend it:

  • User-Friendly for Everyone. Unlike more complex platforms, Parse.ly is built to be accessible to everyone on the team, even those who aren’t data experts.
  • Clear Content Insights. Parse.ly simplifies data and focuses on what matters — showing how content drives traffic, conversions, and overall ROI. It makes proving the value of my efforts a breeze.
  • Optimized Distribution. The tool helps me optimize how I distribute content across channels, ensuring it reaches the right audience in the most effective way.

Parse.ly makes understanding and acting on content performance straightforward, empowering teams to create strategies that drive real business results.

Price

Parse.ly requests potential buyers to book a demo for getting a custom quote and selecting the right plan for their company.

9. Quintly

content marketing analytics tool - quintly

Best for: Improving social planning by analyzing the success of your social media marketing strategy with customizable metrics.

What I Like About Quintly

Quintly is a powerful tool for taking social media marketing strategies to the next level. Here’s why it stands out for me:

  • Customizable Metrics. I love that Quintly allows me to tailor metrics to align with my specific goals. It’s invaluable for analyzing campaigns and making smarter decisions about social planning.
  • Automated Reports. Quintly’s automation feature is a big time-saver. It generates reports and measures their impact using a machine learning system, making data analysis seamless.
  • API Integration. With API access and integration with tools like Google Search, Quintly helps in overcoming data silos and getting a holistic view of performance.

Price

Quintly’s pricing is available on request.

10. BuzzSumo

content marketing analytics tool - buzzsumo

Best for: Visualizing and analyzing real-time marketing trends to tailor content to your target audience.

What I Like About BuzzSumo

BuzzSumo is my go-to tool for staying on top of marketing trends. Here’s why I find it so valuable:

  • Real-Time Trend Analysis. I love how BuzzSumo lets me view and analyze marketing trends in real time. It helps me stay ahead by identifying what’s likely to resonate with my audience right now.
  • Location-Based Trends. The ability to filter trends by location is incredibly useful. It helps in understanding what’s popular in different regions, making my content more tailored and relevant.
  • Customizable Feed. With a customized feed, I can cut through the noise and focus on the data that matters most to my strategy.
  • Content Inspiration. The tool shows successful content examples, making it easy to spot proven strategies and identify relevant keywords to include in campaigns.

Price

  • Content Creation - $199/month
  • PR & Comms - $299/month
  • Suite - $499/month
  • Enterprise - $999/month

11. Kissmetrics

content marketing analytics tool - kissmetrics

Best for: Discovering how your audience interacts with your website/apps and understanding their behaviors.

What I Like About Kissmetrics

Here’s why I suggest checking out the tool:

  • Journey Tracking. I love how Kissmetrics lets me track a customer’s journey across multiple devices. This gives me a complete picture of how they interact with my website and apps.
  • Behavioral Insights. Offers a deep dive into how customers engage with content, giving valuable insights into what resonates most with them.
  • Conversion Metrics. Provides detailed conversion metrics such as bounce rate and time-on-site.

Kissmetrics is perfect for refining content strategies and improving user retention by understanding what truly matters to your audience.

Price

The SaaS plan comes with four payment options — those plans are $299, $499, or a custom price (based on your custom plan).

12. Databox

content marketing analytics tool - databox

Best for: Combining all of your marketing data to track and understand the success of your strategy in a single location and in real time.

What I Like About Databox

I recommend Databox to anyone who wants a centralized way to track their marketing performance. Here’s why I think it’s a great tool:

  • All-in-One Dashboard. Makes performance tracking easy by organizing all business data into a single location.
  • Extensive Integrations. It offers over 70 integrations to bring in data, display it visually, and share insights seamlessly.
  • Goal Tracking. The SMART goals feature is a personal favorite of mine. It lets you track your progress toward specific targets, helping you stay on top of your objectives.
  • Scorecards & Alerts. The tool sends daily, weekly, or monthly updates on your KPIs. Plus, the real-time alerts ensure you can quickly act on any irregularities in your data.

Price

  • Free Forever
  • Starter - $59/month
  • Professional - $199/month
  • Growth - $399/month

13. Supermetrics

content marketing analytics tool - supermetrics

Best for: Taking marketing data from any source and moving it into Google Sheets, Google Data Studio, Microsoft Excel, Google BigQuery, or Snowflake for analysis.

What I Like About Supermetrics

If you want a powerful way to centralize and analyze your marketing data, Supermetrics is a fantastic choice. Here’s why:

  • Data Integration from Any Source. Simplifies the process of pulling data from diverse sources like SEO, PPC, social media, and web analytics tools.
  • Robust Reporting & Analytics. Serves as an all-in-one reporting, analytics, and data storage solution — especially invaluable for marketers focused on performance metrics.
  • Versatile Export Options. Easily move data into platforms such as Google Sheets, Google Data Studio, Microsoft Excel, Google BigQuery, or Snowflake for further analysis.
  • HubSpot Integration. The integration with HubSpot is an excellent bonus, especially if you’re already using HubSpot for your marketing efforts.

Price

Supermetrics and HubSpot Integration: Business Performance Tracking

Supermetrics has several products, so pricing differs depending on the product you opt for. For instance, if you are looking to move your data to any of Google Sheets, Microsoft Excel, Looker Studio, and Power BI, the starting price is $29/month.

If you’re looking to get the Supermetrics API or use any of Snowflake, Azure, BigQuery, Google Cloud Storage, you are prompted to fill out a form to request pricing.

14. Demand Sage

content marketing analytics tool - demand sage

Best for: Moving all of your HubSpot data into Google Sheets for easy analysis in your platform of choice.

What I Like About Demand Sage

Here’s what makes Demand Sage so helpful:

  • Seamless Data Sync. With just one click, Demand Sage pulls all your HubSpot data into Google Sheets. It’s fast, efficient, and hassle-free.
  • Customizable Reporting. I love the flexibility of one-click, customizable reports that highlight key insights about marketing and sales performance.
  • Granular Analysis. The table builder and record-level reporting lets you create highly detailed views tailored to your specific needs, directly within your spreadsheet.
  • Attribution and Revenue Insights. Demand Sage connects marketing and sales data in meaningful ways. It offers a clear view of pipeline performance and what’s driving revenue.

If you’re using HubSpot and need an intuitive way to analyze your data in Google Sheets, Demand Sage is a no-brainer.

Price

Demand Sage’s basic plan is free. When I checked out the Premium plan, I was prompted to reach out to a sales representative for more information.

15. Grow.com

content marketing analytics tool - grow.com

Best for: Importing and transforming business data from a variety of sources and then combining that data on custom dashboards.

What I Like About Grow.com

  • Data Visualization Flexibility. I can select from a variety of chart types to visualize my data in the way that makes the most sense for me and my team. This flexibility ensures that we always get a clear view of our performance.
  • Collaborative Sharing. The ability to share metrics and dashboards with my team ensures that everyone is aligned on where to focus efforts — something that’s key for driving results.

Price

Get a free Grow.com demo and talk to a rep about the price of the right plan for your business.

16. Plecto

content marketing analytics tool - plecto

Best for: Keeping your team on top of goals and targets with dashboard data visualization software.

What I Like About Plecto

Plecto is an excellent tool for keeping your team focused and aligned. Here’s why I recommend it:

  • Real-Time Data Insights. I really appreciate how Plecto pulls in data from an unlimited number of sources, giving real-time insights that help me stay on top of my goals and track progress seamlessly.
  • Customizable Dashboards. Ability to filter across various sources and tailor the dashboard to showcase the metrics that matter most to me.
  • Gamification for Motivation. Plecto’s gamification features are fantastic for boosting team engagement. Adding some friendly competition can serve as a motivation for the team to stay focused on targets and achieve goals faster.
  • Goal-Focused Visuals. The ability to display goal-tracking data on interactive dashboards makes it easy for everyone to see where we stand and what needs more attention.

Price

Plecto offers three payment options depending on which plan you choose:

  • Medium - $230
  • Large - $355
  • Enterprise - Custom

The pricing reduces when you opt for the yearly billing option.

17. Adverity

content marketing analytics tool - adverity

Best for: Automating data integration across hundreds of sources.

What I Like About Adverity

Adverity is a go-to marketing data analytics tool for the following reasons:

  • Eliminates Data Silos. It helps break down data silos by centralizing marketing data, making it accessible for everyone on my team. This ensures that we’re all looking at the same information when making decisions.
  • Augmented Analytics Powered by AI. Adverity’s use of AI to detect trends and insights is a game-changer. It quickly identifies areas for improvement and highlights strengths, allowing me to focus on the right actions to drive results.
  • Time-Saving Reports and Visualizations. With its automated reporting and data visualization features, Adverity removes the need for manual work, allowing me to generate and share detailed insights with ease.

If you’re looking to streamline your marketing data processes and make smarter, data-driven decisions, Adverity is definitely a tool worth considering.

Price

Adverity’s idea is that they don’t stick to rigid pricing plans. For each customer, the pricing is different, so you’re prompted to fill out a form to get a custom quote.

Content Performance: What I Recommend You Focus On

When measuring the performance of your content, I suggest going through the following steps:

  1. Decide which performance indicators you're going to measure.
  2. Track those metrics and KPIs.
  3. Analyze and apply your findings.

Content Performance Indicators

With so many performance indicators available, I focus on figuring out which ones matter most for my goals. Here is a list of indicators to choose from:

  1. Web Traffic. The amount of traffic you get on your website and individual pages.
  2. Page Views. The number of views a web page gets from visitors.
  3. Impressions. The number of times an ad or web page is displayed to an individual.
  4. Sessions. A group of actions an individual website visitor takes while on a website during a specific amount of time.
  5. Bounce Rate. The percentage of visitors who come to your website but don’t convert in any way — rather, they bounce from your site before taking action.
  6. Search Engine Optimization (SEO). Keyword and search engine results page (SERP) success and performance.
  7. Engagement. The number of interactions that your visitors have with your content (e.g., comments, shares, likes, forwards, subscriptions) and how long engagement lasts across those channels and web pages.
  8. Social Media Engagement and Interactions. Depending on your social media platforms, there will be specific metrics related to engagement and interactions on a post and/or piece of content that you can analyze (views, shares, comments, likes, etc).
  9. Lead Generation and Conversions. The number of acquired leads, conversions, and sales that result from your content (e.g., email sign-ups, blog subscriptions, CTA clicks, downloads, and product purchases).
  10. Brand Awareness. This reflects how your target audience discovers your brand, gains insight into your products, understands your mission, and connects with what you stand for.

To truly gauge brand awareness, I suggest taking a look at other metrics on this list such as page views, social media engagement (or simply using the process of social listening), downloads, video views, referrals, and resource/document reads or shares.

  1. Customer Loyalty. The amount of content that your current customers consume and/or engage with (e.g., if a current customer is a blog subscriber who receives articles in their email inbox weekly).
  2. Upsell/Cross-sell. Sales for new, additional, or upgraded products that you offer.

Apply Content Marketing Analytics to Grow Better

I find content marketing analytics tools are indispensable for refining and optimizing your content strategy.

They have the power to help your team understand the health of your strategy, audience behaviors, interactions, and progress to goals.

As a result, you’ll have the information you need to improve the customer experience, resonate with your audience through your content, and increase conversions.

I recommend you ensure that the content you create delivers real value.

Refine your SEO strategy with tools such as Moz and Semrush. Analyze customer engagement with tools like Buffer and Hotjar. Create dashboards to view your metrics and workflows to automate manual tasks using HubSpot.

The idea is not just to collect data but to turn it into actionable insights that can shape better decision-making and drive tangible results. Leverage these tools to fine-tune your approach and enhance the customer experience.

Editor's note: This post was originally published in June 2020 and has been updated for comprehensiveness.



from Marketing https://blog.hubspot.com/marketing/content-marketing-analytics

Creating successful marketing campaigns and compelling content starts with understanding the numbers behind your strategies.

For me, content marketing analytics are like having a behind-the-scenes guide — they reveal what’s working, what’s not, and where there’s room to grow.

Get Started with HubSpot's Marketing Software for Free

By using data effectively, I gauge the impact and success of my efforts. In this blog, I’ll walk you through some of the best tools I’ve come across for doing that.

But I’ll start by discussing why content marketing analytics are absolutely essential.

Table of Contents

What are content marketing analytics?

Content marketing analytics is the process of collecting and interpreting data related to your content marketing efforts, then using key performance indicators (KPIs) to measure the effectiveness of your campaigns.

Common metrics include page views, engagement rates, conversion rates, and organic traffic. You should measure the performance of your content across all platforms and channels. The result of your analysis will help you understand what types of content perform best and how to distribute it.

The data is super important because you can use it to inform your future strategy.

Why are content marketing analytics important?

The days of simply writing a blog post, targeting a few keywords, hitting publish, and hoping for the best are long gone.

Although ranking content on the first page of Google is still a goal for many companies, content marketing analytics go beyond just blog posts.

Social media posts, video scripts, and email newsletters all rely on effective content to drive engagement and conversions. Even PR efforts, such as measuring the quality of media coverage, cost-efficiency, and conversion rates, are deeply tied to the effectiveness of the content being shared.

Content marketing analytics are important for the following reasons.

Evaluating Campaign Performance

Content marketing analytics offer actionable insights that empower data-driven decision-making. By tracking key metrics with tools like Google Analytics, you can pinpoint the strengths and weaknesses of your current strategy.

This includes identifying which types of content resonate most, which platforms yield the best results, and the ideal times to engage your audience on social media.

By analyzing metrics, I gain a deeper understanding of how my audience interacts with various types of content. To run a successful campaign, I suggest doing less and measuring more.

Measuring Progress Towards Goals

A dashboard is a powerful tool for getting data in one place and making sense of the analysis. With a dashboard open in front of me, I ask insightful questions such as:

  • Why do some metrics consistently rise or fall?
  • Are certain metrics correlating by chance, or is there a cause-and-effect relationship at play?
  • Which metrics reflect actual consumer behavior?

The answers then provide a clear picture of the audience’s true preferences and actions.

Basically, content marketing analytics makes it easier to spot trends and patterns.

Helping Create Better Strategies

Effectively leveraging content marketing analytics to evaluate campaigns serves two key purposes:

  1. It allows me to craft content strategies that resonate deeply with my audience.
  2. It helps me make more persuasive pitches (something I find valuable when offering content marketing services to clients).

This data empowers me to experiment and refine my approach. It also allows me to observe shifts in performance and to frame effective future strategies. I recommend going through this free data analytics guide to equip yourself with more knowledge on the topic.

How to Use Content Marketing Analytics Data

I’ve been tracking content marketing performance for a client to measure its effectiveness. By analyzing key metrics, I’ve been able to uncover valuable insights that guide our content strategy.

Our strategy revolves around repurposing existing blog content into engaging social media posts. We began by sharing niche-relevant content on the personal LinkedIn profile of the company’s CEO. We used a content marketing tool to gather performance data.

I then organized the data in a simple Excel sheet. I am a fan of Excel as I could write down the topic of the post and its relevant data in front. This way, I was able to do a better comparison of performance with other topics (see screenshots below).

Using this approach, I was able to identify which posts resonated with the audience and which ones fell short. The idea was to use this data to fine-tune our content marketing strategy for better results.

I’ve broken down the process of using content marketing data into three clear sections. While you’re welcome to draw inspiration from my approach, feel free to adapt it to suit your needs.

Tracking Content Details

I typically update the spreadsheet with metrics about two weeks after a post goes live, ensuring there’s enough data to analyze its performance effectively.

I include the post URL in the spreadsheet for quick and convenient access whenever needed.

how to use content marketing analytics data - tracking content details

Alongside this, I record the date and time the post was published. Tracking the posting time provides an additional layer of insight, allowing me to evaluate how timing influences engagement levels.

Tracking Metrics

I document key metrics for each post, including impressions, reactions, comments, and reposts.

how to use content marketing analytics data - tracking metrics

Whenever I notice a spike in impressions, I can easily check which topics are performing better. Remember, the idea is to use data to identify patterns and insights to guide future content strategies.

how to use content marketing analytics data - total engagements and engagement rate

For posts featuring videos, I recorded both the number of views and the total minutes watched for each video. The total engagement and the engagement rate fields are automatically calculated in Excel. I use the following formulae:

Total Engagements = SUM (Reactions + Comments + Reposts)

Engagement Rate = Total Engagements / Impressions

Tracking Audience Engagement

This aspect is perhaps the most impactful when it comes to making the most out of your data. I get the post-analytics data from Shield, which appears as follows:

content marketing post analytics data - shield

For instance, when targeting individuals in the marketing field, I make a note of the job titles of those who fit our target audience and have interacted with the post.

Similarly, by clicking on the “Industries” section, I can identify the sectors of those engaging with the content. If an industry falls within our target audience, I note it down along with its corresponding percentage.

how to use content marketing analytics data - tracking audience engagement

Note: The Shield app’s post analytics also provide data on company names, locations, and company size. However, I did not include this information in the Excel sheet, as it wasn’t directly relevant to our analysis.

My Learnings

I found this data tracking method to be highly effective, not just for its simplicity but also because it allowed our team to make data-driven recommendations to the client. When planning future posts and presenting ideas, we could base our strategy on actual performance metrics.

For example, if a particular hook outperformed previous ones, the content strategist could think of similar hooks when writing content for future posts.

Similarly, by analyzing the topics that garnered the most engagement, I reverse-engineered the framework used for that particular post. The idea is that this data helps in replicating the success for future content and discarding the framework or ideas that did not work.

If you’d prefer not to do all the manual data entry, check out the tools I tested below.

There are a number of marketing analytics tools available with customizable metrics, a variety of visualizations and dashboards, and integrations to help you measure the impact of your marketing strategy.

Let’s dive into the best options.

1. HubSpot Marketing Analytics and Dashboard Software

content marketing analytics tool - hubspot

Best for: Measuring the performance of all your campaigns and combining resulting data with your CRM platform.

What I Like About HubSpot Marketing Analytics and Dashboard Software

  • Centralized Insights. I love how all the data and insights are accessible from one location. No more hopping between platforms; I can get the information I need in seconds.
  • Custom Behavioral Tracking. The ability to trigger or schedule touchpoints and track interactions unique to my business is a game-changer. I appreciate that it conveniently highlights when a customer is ready to move to the next stage of the buyer’s journey.
  • Attribution Reporting. It connects every customer interaction to its associated record and revenue generated. It helps me see exactly which efforts are paying off and which need tweaking.
  • Visual Data Dashboards. The pre-built and customizable dashboards (including Custom Objects) make it easy to visualize data. I am able to use workflows to quickly transform insights into actionable strategies for my segments and campaigns.

In essence, HubSpot makes marketing analytics feel less like a chore and more like a strategic advantage.

Price

There are four Marketing Hub plans with different analytics features and flexibility ranging in price from free (forever) to $3,600 per month.

2. Buffer

content marketing analytics tool - buffer

Best for: Understanding channel performance in detail with customizable reports.

What I Like About Buffer

Buffer is a fantastic content marketing analytics tool for digging deep into social media performance. Here are some interesting features:

  • Effortless Sharing. Exporting reports is a breeze — which is great, especially when it’s required to share insights regularly with stakeholders.
  • Daily Updates. Knowing that the reports are updated daily gives me confidence that I’m always working with the latest and most accurate data.
  • Comprehensive Dashboard. Buffer’s single dashboard view is a time-saver. It offers a detailed breakdown of channel performance, so I can quickly assess what’s working and what needs adjustment.
  • Engagement Insights. The platform provides engagement metrics for each social account individually. This helps in understanding how customers interact with posts, stories, and hashtags and how audience demographics vary across channels.
  • Social Media Management. I like how all the social media platforms are consolidated in one place in this app. This makes posting very effective.

Price

Buffer’s Marketing Analytics product has three payment options with different features and flexibilities.

  • Free
  • Essentials - $5/month
  • Teams - $10/month

3. Google Analytics

content marketing analytics tool - google analytics

Best for: Integrating content marketing analytics seamlessly with other Google business tools and making data-driven strategic decisions.

What I Like About Google Analytics

Here’s what I appreciate about Google Analytics:

  • Intuitive Interface. Navigating Google Analytics is straightforward, even for beginners. It’s designed to help quickly understand how content is performing across multiple platforms.
  • Granular Analysis Options. I love that I can analyze my content’s performance either across my entire website or drill down to individual pages. This flexibility allows you to pinpoint which areas need improvement.
  • Comprehensive Metrics. The tool provides a wealth of data on traffic, navigation patterns, conversions, and organic search performance.
  • User-Level Insights. Allows tracking user-level interactions that give me a clear picture of how the audience is engaging with my content.
  • Seamless Integration. The integration with other Google business tools is a big plus. It’s incredibly convenient to access all my data and insights without needing to switch between platforms.

Price

Google Analytics offers a free and a paid plan. The free plan is ideal for SMBs, and you can get started using it immediately. Meanwhile, the paid plan, called Analytics 360, is ideal for enterprise-level companies and requires you to speak with a sales rep for a quote.

4. SimilarWeb

content marketing analytics tool - similarweb

Best for: Understanding where your website and content strategy stand in comparison to industry standards.

What I Like About SimilarWeb

SimilarWeb has the following benefits:

  • Competitive Insights. Provides detailed traffic and engagement metrics that show exactly where my website stands compared to others in my industry. It’s invaluable for assessing performance and identifying areas to improve.
  • Comprehensive Metrics. Gives key metrics such as daily active users, sessions per user, use-time, and rank. It also helps uncover more about the audience, such as their repetitive behaviors and interests.

Price

  • Starter - $199/month
  • Professional - $449/month

5. Semrush

content marketing analytics tool - semrush

Best for: Tracking SEO and keyword performance across your web pages and content strategy.

What I Like About Semrush

Semrush is an essential tool for managing and improving the SEO strategy. Here’s what makes it so effective:

  • Keyword Ideas. When I look for a search term in Semrush, it gives me options for a lot of secondary keywords that I didn’t think of initially. These options are usually low-hanging fruit, and they are perfect for staying ahead in search rankings.
  • Domain Overview. I can essentially get information about any competitor just by adding the website domain. It provides insights into their organic search traffic, top-performing keywords, and even backlink profiles.
  • Content Gap Analysis. One of my favorite features is the “Keyword Gap” feature that gives me the ability to compare the website I’m analyzing against competitors to see which keywords they rank for that this particular website doesn’t. I also do the same for backlinks by using the “Backlink Gap” feature.

Price

Semrush offers three plans that range in price from $119 to $449 per month.

6. Hotjar

content marketing analytics tool - hotjar

Best for: Tracking and visualizing sessions on websites with heat maps.

What I Like About Hotjar

Hotjar is an incredible tool for understanding how visitors interact with my website. Here’s why I think it’s worth using:

  • Heat Maps. I love the heat maps feature — it visually shows me exactly where customers spend their time on the website. I can easily pinpoint the most engaging content and areas that need improvement.
  • Session Recordings. The real-time videos are a game-changer. Watching how visitors navigate the site gives me deep insights into their behavior and what captures their attention.
  • Conversion Tracking. It is easy to track conversions and identify patterns in the buyer’s journey. I can quickly see which stages customers might be entering or leaving, allowing me to optimize the journey for better results.

Price

  • Free
  • Plus - $39/month
  • Business - $99/month
  • Scale - $213/month

All of these prices become a bit lower if you choose the annual billing option.

7. Moz

content marketing analytics tool - moz

Best for: Measuring your SEO content strategy and determining which keywords you should be using.

What I Like About Moz

Moz is my go-to tool for optimizing SEO content strategy. Here’s what stands out about it:

  • Keyword Insights. Moz gives me a clear understanding of which keywords are most effective.
  • Rank Tracking. I love how Moz tracks a website’s keyword rank and visibility over time. It highlights what’s working and what needs improvement — which helps you make informed adjustments.
  • Competitive Analysis. Similar to Semrush, Moz gives the ability to track how competitors rank on SERPs. It’s a great way to spot opportunities to improve and find gaps in content.
  • Detailed Reporting. Moz’s reports are incredibly thorough. They show how my content is performing, share well I’m reaching my audience, and provide actionable recommendations to enhance results.

Price

  • Local - $14/month
  • Pro - $99/month
  • Stat - $720/month

8. Parse.ly

content marketing analytics tool - parse.ly

Best for: Making it easy for the whole team to understand how content drives business.

What I Like About Parse.ly

Parse.ly is a fantastic tool for content-driven teams, and here’s why I’d recommend it:

  • User-Friendly for Everyone. Unlike more complex platforms, Parse.ly is built to be accessible to everyone on the team, even those who aren’t data experts.
  • Clear Content Insights. Parse.ly simplifies data and focuses on what matters — showing how content drives traffic, conversions, and overall ROI. It makes proving the value of my efforts a breeze.
  • Optimized Distribution. The tool helps me optimize how I distribute content across channels, ensuring it reaches the right audience in the most effective way.

Parse.ly makes understanding and acting on content performance straightforward, empowering teams to create strategies that drive real business results.

Price

Parse.ly requests potential buyers to book a demo for getting a custom quote and selecting the right plan for their company.

9. Quintly

content marketing analytics tool - quintly

Best for: Improving social planning by analyzing the success of your social media marketing strategy with customizable metrics.

What I Like About Quintly

Quintly is a powerful tool for taking social media marketing strategies to the next level. Here’s why it stands out for me:

  • Customizable Metrics. I love that Quintly allows me to tailor metrics to align with my specific goals. It’s invaluable for analyzing campaigns and making smarter decisions about social planning.
  • Automated Reports. Quintly’s automation feature is a big time-saver. It generates reports and measures their impact using a machine learning system, making data analysis seamless.
  • API Integration. With API access and integration with tools like Google Search, Quintly helps in overcoming data silos and getting a holistic view of performance.

Price

Quintly’s pricing is available on request.

10. BuzzSumo

content marketing analytics tool - buzzsumo

Best for: Visualizing and analyzing real-time marketing trends to tailor content to your target audience.

What I Like About BuzzSumo

BuzzSumo is my go-to tool for staying on top of marketing trends. Here’s why I find it so valuable:

  • Real-Time Trend Analysis. I love how BuzzSumo lets me view and analyze marketing trends in real time. It helps me stay ahead by identifying what’s likely to resonate with my audience right now.
  • Location-Based Trends. The ability to filter trends by location is incredibly useful. It helps in understanding what’s popular in different regions, making my content more tailored and relevant.
  • Customizable Feed. With a customized feed, I can cut through the noise and focus on the data that matters most to my strategy.
  • Content Inspiration. The tool shows successful content examples, making it easy to spot proven strategies and identify relevant keywords to include in campaigns.

Price

  • Content Creation - $199/month
  • PR & Comms - $299/month
  • Suite - $499/month
  • Enterprise - $999/month

11. Kissmetrics

content marketing analytics tool - kissmetrics

Best for: Discovering how your audience interacts with your website/apps and understanding their behaviors.

What I Like About Kissmetrics

Here’s why I suggest checking out the tool:

  • Journey Tracking. I love how Kissmetrics lets me track a customer’s journey across multiple devices. This gives me a complete picture of how they interact with my website and apps.
  • Behavioral Insights. Offers a deep dive into how customers engage with content, giving valuable insights into what resonates most with them.
  • Conversion Metrics. Provides detailed conversion metrics such as bounce rate and time-on-site.

Kissmetrics is perfect for refining content strategies and improving user retention by understanding what truly matters to your audience.

Price

The SaaS plan comes with four payment options — those plans are $299, $499, or a custom price (based on your custom plan).

12. Databox

content marketing analytics tool - databox

Best for: Combining all of your marketing data to track and understand the success of your strategy in a single location and in real time.

What I Like About Databox

I recommend Databox to anyone who wants a centralized way to track their marketing performance. Here’s why I think it’s a great tool:

  • All-in-One Dashboard. Makes performance tracking easy by organizing all business data into a single location.
  • Extensive Integrations. It offers over 70 integrations to bring in data, display it visually, and share insights seamlessly.
  • Goal Tracking. The SMART goals feature is a personal favorite of mine. It lets you track your progress toward specific targets, helping you stay on top of your objectives.
  • Scorecards & Alerts. The tool sends daily, weekly, or monthly updates on your KPIs. Plus, the real-time alerts ensure you can quickly act on any irregularities in your data.

Price

  • Free Forever
  • Starter - $59/month
  • Professional - $199/month
  • Growth - $399/month

13. Supermetrics

content marketing analytics tool - supermetrics

Best for: Taking marketing data from any source and moving it into Google Sheets, Google Data Studio, Microsoft Excel, Google BigQuery, or Snowflake for analysis.

What I Like About Supermetrics

If you want a powerful way to centralize and analyze your marketing data, Supermetrics is a fantastic choice. Here’s why:

  • Data Integration from Any Source. Simplifies the process of pulling data from diverse sources like SEO, PPC, social media, and web analytics tools.
  • Robust Reporting & Analytics. Serves as an all-in-one reporting, analytics, and data storage solution — especially invaluable for marketers focused on performance metrics.
  • Versatile Export Options. Easily move data into platforms such as Google Sheets, Google Data Studio, Microsoft Excel, Google BigQuery, or Snowflake for further analysis.
  • HubSpot Integration. The integration with HubSpot is an excellent bonus, especially if you’re already using HubSpot for your marketing efforts.

Price

Supermetrics and HubSpot Integration: Business Performance Tracking

Supermetrics has several products, so pricing differs depending on the product you opt for. For instance, if you are looking to move your data to any of Google Sheets, Microsoft Excel, Looker Studio, and Power BI, the starting price is $29/month.

If you’re looking to get the Supermetrics API or use any of Snowflake, Azure, BigQuery, Google Cloud Storage, you are prompted to fill out a form to request pricing.

14. Demand Sage

content marketing analytics tool - demand sage

Best for: Moving all of your HubSpot data into Google Sheets for easy analysis in your platform of choice.

What I Like About Demand Sage

Here’s what makes Demand Sage so helpful:

  • Seamless Data Sync. With just one click, Demand Sage pulls all your HubSpot data into Google Sheets. It’s fast, efficient, and hassle-free.
  • Customizable Reporting. I love the flexibility of one-click, customizable reports that highlight key insights about marketing and sales performance.
  • Granular Analysis. The table builder and record-level reporting lets you create highly detailed views tailored to your specific needs, directly within your spreadsheet.
  • Attribution and Revenue Insights. Demand Sage connects marketing and sales data in meaningful ways. It offers a clear view of pipeline performance and what’s driving revenue.

If you’re using HubSpot and need an intuitive way to analyze your data in Google Sheets, Demand Sage is a no-brainer.

Price

Demand Sage’s basic plan is free. When I checked out the Premium plan, I was prompted to reach out to a sales representative for more information.

15. Grow.com

content marketing analytics tool - grow.com

Best for: Importing and transforming business data from a variety of sources and then combining that data on custom dashboards.

What I Like About Grow.com

  • Data Visualization Flexibility. I can select from a variety of chart types to visualize my data in the way that makes the most sense for me and my team. This flexibility ensures that we always get a clear view of our performance.
  • Collaborative Sharing. The ability to share metrics and dashboards with my team ensures that everyone is aligned on where to focus efforts — something that’s key for driving results.

Price

Get a free Grow.com demo and talk to a rep about the price of the right plan for your business.

16. Plecto

content marketing analytics tool - plecto

Best for: Keeping your team on top of goals and targets with dashboard data visualization software.

What I Like About Plecto

Plecto is an excellent tool for keeping your team focused and aligned. Here’s why I recommend it:

  • Real-Time Data Insights. I really appreciate how Plecto pulls in data from an unlimited number of sources, giving real-time insights that help me stay on top of my goals and track progress seamlessly.
  • Customizable Dashboards. Ability to filter across various sources and tailor the dashboard to showcase the metrics that matter most to me.
  • Gamification for Motivation. Plecto’s gamification features are fantastic for boosting team engagement. Adding some friendly competition can serve as a motivation for the team to stay focused on targets and achieve goals faster.
  • Goal-Focused Visuals. The ability to display goal-tracking data on interactive dashboards makes it easy for everyone to see where we stand and what needs more attention.

Price

Plecto offers three payment options depending on which plan you choose:

  • Medium - $230
  • Large - $355
  • Enterprise - Custom

The pricing reduces when you opt for the yearly billing option.

17. Adverity

content marketing analytics tool - adverity

Best for: Automating data integration across hundreds of sources.

What I Like About Adverity

Adverity is a go-to marketing data analytics tool for the following reasons:

  • Eliminates Data Silos. It helps break down data silos by centralizing marketing data, making it accessible for everyone on my team. This ensures that we’re all looking at the same information when making decisions.
  • Augmented Analytics Powered by AI. Adverity’s use of AI to detect trends and insights is a game-changer. It quickly identifies areas for improvement and highlights strengths, allowing me to focus on the right actions to drive results.
  • Time-Saving Reports and Visualizations. With its automated reporting and data visualization features, Adverity removes the need for manual work, allowing me to generate and share detailed insights with ease.

If you’re looking to streamline your marketing data processes and make smarter, data-driven decisions, Adverity is definitely a tool worth considering.

Price

Adverity’s idea is that they don’t stick to rigid pricing plans. For each customer, the pricing is different, so you’re prompted to fill out a form to get a custom quote.

Content Performance: What I Recommend You Focus On

When measuring the performance of your content, I suggest going through the following steps:

  1. Decide which performance indicators you're going to measure.
  2. Track those metrics and KPIs.
  3. Analyze and apply your findings.

Content Performance Indicators

With so many performance indicators available, I focus on figuring out which ones matter most for my goals. Here is a list of indicators to choose from:

  1. Web Traffic. The amount of traffic you get on your website and individual pages.
  2. Page Views. The number of views a web page gets from visitors.
  3. Impressions. The number of times an ad or web page is displayed to an individual.
  4. Sessions. A group of actions an individual website visitor takes while on a website during a specific amount of time.
  5. Bounce Rate. The percentage of visitors who come to your website but don’t convert in any way — rather, they bounce from your site before taking action.
  6. Search Engine Optimization (SEO). Keyword and search engine results page (SERP) success and performance.
  7. Engagement. The number of interactions that your visitors have with your content (e.g., comments, shares, likes, forwards, subscriptions) and how long engagement lasts across those channels and web pages.
  8. Social Media Engagement and Interactions. Depending on your social media platforms, there will be specific metrics related to engagement and interactions on a post and/or piece of content that you can analyze (views, shares, comments, likes, etc).
  9. Lead Generation and Conversions. The number of acquired leads, conversions, and sales that result from your content (e.g., email sign-ups, blog subscriptions, CTA clicks, downloads, and product purchases).
  10. Brand Awareness. This reflects how your target audience discovers your brand, gains insight into your products, understands your mission, and connects with what you stand for.

To truly gauge brand awareness, I suggest taking a look at other metrics on this list such as page views, social media engagement (or simply using the process of social listening), downloads, video views, referrals, and resource/document reads or shares.

  1. Customer Loyalty. The amount of content that your current customers consume and/or engage with (e.g., if a current customer is a blog subscriber who receives articles in their email inbox weekly).
  2. Upsell/Cross-sell. Sales for new, additional, or upgraded products that you offer.

Apply Content Marketing Analytics to Grow Better

I find content marketing analytics tools are indispensable for refining and optimizing your content strategy.

They have the power to help your team understand the health of your strategy, audience behaviors, interactions, and progress to goals.

As a result, you’ll have the information you need to improve the customer experience, resonate with your audience through your content, and increase conversions.

I recommend you ensure that the content you create delivers real value.

Refine your SEO strategy with tools such as Moz and Semrush. Analyze customer engagement with tools like Buffer and Hotjar. Create dashboards to view your metrics and workflows to automate manual tasks using HubSpot.

The idea is not just to collect data but to turn it into actionable insights that can shape better decision-making and drive tangible results. Leverage these tools to fine-tune your approach and enhance the customer experience.

Editor's note: This post was originally published in June 2020 and has been updated for comprehensiveness.

via Perfecte news Non connection

lunes, 30 de diciembre de 2024

How Content Monitoring Can Level Up Your Content Strategy [+ Expert Tips]

I love content monitoring! Well, not as much as chocolate, or cake, or chocolate cake ... But when it comes to work-related processes, it's one of my favorite things.

Why? Because it helps me analyze what is and isn't working. I can then use these actionable insights to create or improve upon any content strategy.

Download Now: Free Content Marketing Planning Kit

Honestly, I love content monitoring so much that I want you to love it, too.

And that‘s why I’ve included as much of my knowledge on the subject as possible in this article. I've also gathered more “must-know” insights from other content specialists.

On the latter, I'd like to express my gratitude upfront to everyone who shared their insights below. Seriously, dear reader, please know that when it comes to content monitoring, you're in incredible hands. That said, let's get into it.

Table of Contents

What is content monitoring?

Content monitoring means benchmarking and tracking content performance over time to make sure it meets key performance indicators and objectives.

You can apply a content monitoring process across digital platforms and content types. So, you might monitor how well your online content — i.e., blogs and landing pages — performs, for example.

Equally, you might track your LinkedIn content's success or how well your email campaigns perform. You can then use the performance data to improve your content marketing strategy.

Full disclosure before we go further: My main specialism is SEO content. So, this article is very much from the perspective of monitoring online content performance. That‘s opposed to other content types like social media or email.

That’s where my expertise and the expertise of my professional network — primarily SEOs — offer the most value to you.

The Benefits of Content Monitoring

Not quite sold on why content monitoring matters? No dramas.

Below, some incredible SEO specialists and I share the key benefits of adding this process into your content marketing strategy.

Content Performance Monitoring and Benchmarking

Around 13% of marketing leaders cite content strategy as their top challenge.

I highly recommend content monitoring if this is you. It will help you overcome common strategy issues like knowing what content to produce to move the needle or what content to prioritize for “maintenance.”

As Ben Goodey, the founder of Spicy Margarita Content, says, the main benefit of content monitoring for SEOs “is to monitor the performance of content.”

Goodey explains what this can look like in practice.

“For example, closely tracking improvements/declines in keyword rankings gives a good indicator of whether you're on the right path, need to rewrite the content, or take another path like building backlinks.”

I‘d also add that doing an initial content analysis (aka identifying what’s already working and what isn't) as part of your monitoring will give you a benchmark to refer back to throughout your strategy.

Understanding content performance at the start and throughout can help you pivot and refine your roadmap as needed.

Clarity on Where and How to Spend Your Time

With 70% of marketers actively investing in content marketing, competition has never been fiercer. To stay competitive within your industry, you need to develop a strong content marketing strategy.

That said, there are only so many hours in a day. This means you need to know how and where to allocate your time.

Luckily, your friend and mine, Mersudin Forbes, a portfolio SEO director and agency advisor, reminds us that content monitoring can be an incredible asset here.

“If you are dealing with more than 100 pages of content, it is important to know what parts of your website need regular maintenance from a content relevance point of view,” says Forbes.

After working with large ecommerce sites, I can tell you from experience that without content monitoring in place, the overwhelming volume of data can be downright paralyzing.

Before you know it, you're looking at 10,000 product collections, a cornucopia of blog content, and a tonne of product categories, thinking, “Where do I even start this month?”

Even if you‘re working on smaller sites, I recommend using content monitoring as part of your strategy. Long story short? You can spend your time optimizing what works and improving what doesn’t — if it makes sense to assign resources there.

But you won't know whether an activity is worth it without some data as a starting point.

Control Over Change Frequency

Having worked in ecommerce for much of my content career, I've seen first-hand how quickly search demand and results can change. With each coming season, the performance of your top pages can change drastically.

One example comes to mind here: When I worked as a content manager for one site, our “Christmas rush” started in July. Call me naive, but had I not been monitoring our online content performance.

I would never have thought to trigger content updates for Christmas product collections so early in the year, or initiate content production for Christmas-themed blogs to support product collection pages.

(I know, what a sweet summer child I was!)

Seasonality changes aside, you also have to factor in search volatility as dictated by the Google Gods. Algorithm updates and AI overviews alone have caused a lot of disruption (that's putting it mildly) in 2024.

Content monitoring allows you to identify and stay ahead of these changes.

Mersudin Forbes agrees that content monitoring is vital to controlling change frequency.

“By setting change frequency requirements up by areas of content types, assets, and priority, you can set up a system to monitor and update your content throughout the year and plan in advance of when the content could be out of date and require remedial updates.”

Content Accuracy Updates

From this control over change frequency comes another benefit: Content accuracy.

Forbes explains, “Setting up rules for what you are monitoring, why, and in what order will mean that you do not suddenly find that your capital gains tax page is referencing the wrong figures and percentages.”

As I mentioned above, you can also make sure seasonal or ‘special occasion’ content remains accurate when search demand increases at different points throughout the year.

Conversion Rate Optimization (CRO)

About 40% of marketers measure the success of their content marketing strategy based on sales. More specifically, over one in three marketing leaders use conversion rates as a top KPI that they prioritize in content tracking.

However, the average conversion rate across all ecommerce sites is just 1.8% in 2024. Meanwhile, two out of three marketers cite an average landing page conversion rate of less than 10%.

In reality, 10% is pretty good, depending on the broader context (i.e., how critical the landing page is to your service/product offering or what niche you're in.)

Still, with many marketers across all site types looking to boost sales from their marketing efforts, CRO is critical. Content monitoring is one way to identify sales-critical pages that are underperforming.

You can then look at ways to optimize for conversions. That could be anything from improving the copy, adding testimonials as social proof, or making on-page SEO changes to improve search visibility.

Pro tip: I'm a big advocate of using Voice of Customer (VOC) data to optimize online content for conversions. Simply put, this means incorporating the language your customers and prospects actually use to describe your products, services, or surrounding topics within your online content.

For context, here's an example of a product landing page I wrote for SKINICIAN. I've highlighted some of the areas inspired by VOC in yellow.

an example of voice of customer data being used in a sales landing page.

Source

To gather VOC, consider setting up a social listening process to monitor how your audience speaks about your product or service online. You can use this language to optimize your sales landing pages for conversions.

Customer testimonials are another great source of VOC data.

How to Monitor Content

Below, I‘ve compiled an eight-step process to help you monitor content.

Even though I’ve geared this towards monitoring online content performance, many of the foundations — like setting your goals and choosing performance metrics — are similar across different content types.

So, even if you're not in SEO, you should (hopefully!) be able to get some insights from this process. However, the specifics and examples are very much biased toward online content.

1. Choose your goals.

Before you start with your content monitoring, I recommend clarifying why you‘re doing it in the first place.

Otherwise, you’re more likely to waste time and resources monitoring the wrong content. You might choose the wrong performance metrics, too.

Further, I also suggest aligning your content goals with broader business objectives. The crux? The fruits of your labor should drive the business in the direction stakeholders want it to go.

It's also much easier — note I say easier, not easy — to get buy-in and, thus, the all-important sign-off for strategy implementation from decision-makers when budget allocations are competitive.

Example

I recall one ecommerce project (just a heads up, I'm going to stick with this specific example throughout) where I was the content manager.

The CEO wanted us to focus on enhancing product collection performance. More specific goals within that broader goal were to increase rankings, traffic, and conversions.

A little context: We already had over 1,000 existing product collections before I took the position, so there was a fair amount of data to analyze and parse.

Because of this, we first wanted to improve and expand upon high-performing existing collections as well as those showing potential. We also wanted to create new product collections.

Based on these goals, I separated the content strategy for this project into two phases:

  1. Existing product collection refresh/updates (capitalizing on what was already working.)
  2. Creating new product collections (capitalizing on content gaps and potential.)

2. Define your key performance metrics to monitor online content.

When you have your goals for content monitoring, the next step is to choose your key metrics to help track content performance. These will differ depending on your desired outcome and sales funnel.

That said, recent HubSpot data highlights what marketing professionals cite as the most important web metrics to track. Sales/leads/conversion rates take the number one spot at 31%. That's closely followed by total monthly visitors at 30% and Click-through rates at 28%.

an example of the most important metrics for content monitoring

Source

I‘m honestly not surprised by the order of importance. As marketers, we’re not sales as such, but our efforts should assist revenue when possible. But in order to have folks convert, they need to visit the site first.

So, while conversion rates will likely be your most important metric, you'll also need to track search performance. Search performance metrics can include rankings and page hits.

Pro tip: Ben Goodey mirrors the emphasis on conversions while adding a metric you might overlook. Once your content receives traffic, he recommends monitoring metrics like conversion rate and scroll depth to help you understand the user experience of your article.

He adds, “If readers aren't converting or scrolling far, you might need to restructure or reoptimize parts of your content.”

Example

Returning to my previous example from step 1 (choose your goals), I kept it simple when defining my metrics during the benchmarking phase.

When focusing on the “Existing product collection refresh/updates” portion of the content strategy, I needed to know what was already working and what product collections showed the most potential.

To identify this, I chose to monitor the following:

  • Impressions
  • Traffic
  • Clicks
  • Conversions
  • Search engine rankings

3. Benchmark existing content performance.

Once you‘ve set your goals and defined your key content metrics, it’s time to establish a benchmark for your existing content performance.

There are many ways to do this: It ultimately depends on your available tech stack, budget, and goals. I‘ll share how I achieved this in a moment.

In the meantime, I’m super stoked to provide some tool recommendations from Mersudin Forbes:

Whichever tool you choose, remember that benchmarking doesn‘t need to be complex. Content monitoring and data can be overwhelming enough as it is.

And you’re really looking for an efficient way to track existing content performance against your chosen metrics.

Example

We last left my ecommerce product collection example with my chosen content metrics. As a reminder, these were impressions, traffic, clicks, conversions, and rankings.

My first step was to establish a benchmark for content performance. To do this, I headed to Google Search Console and exported a report to Google Sheets containing all the product collection URLs in the last 12 months.

I chose a year because that time frame accounted for seasonal trends and gave a more well-rounded picture of performance.

The report included the average “Clicks,” “Impressions,” “CTR,” and “Position” of each page (aka collection URL.) I then re-ordered the spreadsheet to show the highest to lowest clicks and impressions.

I also filtered out brand and non-brand clicks.

As a rough example, here's what this type of report looks like. This is based on an export of one of my — regretfully — abandoned personal sites *cry*:

4. Prioritize content importance for monitoring.

So you have your birds-eye overview in place thanks to your monitoring process and tech stack. Huzzah! Now it's time to prioritize content for performance monitoring.

Mersudin Forbes recommends prioritizing your cornerstone content (aka the most important pages on your website.)

“Cornerstone content should be prioritized for accuracy, relevance, and trend changes,” says Forbes. “You can set these up and plan changes ahead of time,” and you can also “set priorities up by traffic contribution and user journey importance.”

Forbes also recommends prioritizing “surfacing content performance.” To do this, you can “set up tools such as Search Console and GA4 to monitor your content performance.” He also suggests SEO Stack, which does “a great job of surfacing this for you automatically.”

an example of content monitoring features in seo stack.

Source

Pro tip: According to Forbes, you should monitor for declining query/traffic contribution and dwindling engagement signals. Why? Because it could show that your most important content isn't resonating with users.

Example

Back to my example! To recap, I now had my nifty Google Sheet full of product collection URLs ordered from highest to lowest clicks and impressions.

At this stage, there hadn‘t been an organized content plan in place. Because there hadn’t been a strategy, I had to reverse engineer for both cornerstone content and content importance.

My Google sheet was ideal for this. It gave me a great initial bird's eye view of what product collections to start working through. For context, I prioritized content updates by importance in the following way:

  • High impressions vs. low clicks: This indicated potential.
  • High impressions vs. high clicks: This highlighted existing successes we could capitalize upon — if it made sense to change the collections. (I think the adage “if it ain't broke, don't fix it” applies more to marketing campaigns than we'd like to admit.)

5. Set up automated alerts to monitor changes by importance.

Once you‘ve determined your most important content to monitor, you’ll want to set up automated alerts at a frequency of your choice.

Long story short? This helps you remain agile and responsive with your content strategy. For example, if rankings for a top sales-generating page suddenly tank, you'll receive an alert. That way, you can investigate the changes and potential impact sooner rather than later.

Pro tip: Keep some balance here. You don‘t want to obsess over tracking metrics, especially when Google Core Updates can impact search volatility. In this case, rather than reacting immediately, it’s always better to wait and see if the SERPs balance themselves naturally once the update is complete.

Example

I think you can use most, if not all, of the tools already mentioned in this step-by-step process to set up content monitoring alerts for your most business-critical pages.

However, as part of my monitoring process in my ecommerce content project example, the leading automated alert I focused on was tracking SERP positions.

To do this, I used Serp Robot to monitor keyword rankings for our top collections in real time. In the next phase of the content strategy (creating new collections), I would set these alerts up for the pages with the most search potential.

6. Set up monthly content monitoring reports.

For most content projects, monthly content monitoring reports are enough.

This gives you enough time to start seeing any changes from your efforts while helping you keep that all-important balance between monitoring performance and obsessing over it.

I think this balance helps to keep you calmly responding to content issues as they arise rather than reacting to them and causing more harm than good.

In the reporting stage, you want to highlight content performance in order of importance. That means reporting on your most business-critical pages first and foremost. But you can also use these reports to identify “rising stars.”

(So, if you've created any new pages in the last few months that take off in terms of search performance.)

You can then map out an action plan to build upon the new page‘s success. That could be internal linking from existing pages to bolster the new page’s authority further or create new supporting content to achieve this.

Pro tip: Most SEO tools have monthly reporting options, so it‘s worth checking your existing tech stack before investing in a separate reporting tool. There are also a ton of reports you can create with Google Analytics 4 [GA4] to help you with continuous content monitoring.

(Keep ’em peeled, folks, because Zoe Ashbridge shares a few GA4 examples in the best practices section coming up soon.)

Example

When I was working on my ecommerce project, I was lucky enough to have Emma Russell, the Founder of Oxford Comma Digital, as an invaluable external resource to turn to during this stage. She set me up the most beautiful “live” Google report that also incorporated conversion tracking.

That meant that after the initial benchmarking via my Google Sheet, I could easily create monthly reports as part of my continuous content monitoring efforts. With this data, I could then analyze exactly what was happening with the product collections and identify how — or whether — to improve the most important ones.

I also knew which product collections to prioritize for continuous monitoring each month.

7. Use content performance data to inform your strategy.

Whether creating an initial benchmark to kickstart a project or monitoring a long-standing one, performance data should enhance your content strategy.

For example, if your sitewide rankings or traffic generally declines, your content tracking and reporting should highlight this. You can then analyze business-critical pages and identify potential issues.

Example

From my perspective as a content manager, one of the most important areas of improvement was the actual on-page written content for the product collections.

So I'll speak to that.

(Although the broader team working on this project did an incredible job identifying and improving other areas, including tech fixes and removing irrelevant products!)

After prioritizing existing collections for improvement, I discovered that many had thin on-page content. As a response, I created a process for the team to identify, make, and add new relevant section text to existing collections. Based on this process, I also created a product collection template for the team.

In many cases, the descriptions of the collections were also not directly related to the products. So, for something like “pineapple decal designs,” the content was about pineapples rather than how you could use pineapple-themed decals.

Because of this, the text confused Google, and it categorized the collections incorrectly.

To avoid this happening in the future, I introduced processes and guidelines and delivered training to writers on how to use the Google Natural Language tool. We then added the Google Natural Language category and scoring as part of the content approval process.

8. Continuously improve your content monitoring process.

As key business priorities change, your content strategy will likely need to pivot.

That means specific content and even metrics, which were crucial last year, might not be insignificant this year. The knock-on effect? Your content monitoring setup will likely change.

That doesn't mean you have to throw out the whole process. But you might find yourself reprioritizing the content and metrics you track or reevaluating the tools you use to monitor content.

You might also discover better ways to present and visualize your monthly reports, making the results clearer to non-technical stakeholders. Either way, remaining flexible where relevant to your content monitoring process is essential.

Example

The report Emma Russell constructed during my example content project was a (sorry, not sorry) “game changer.”

The fact that it showed results in real-time, rather than static results from exported data, made such a difference. It was also easier to share the data between internal departments and external resources so everyone was aligned.

Crucially, this report was something that evolved throughout the entire project. For example, we looked for more detailed ways to monitor conversions and gain user behavior insights.

Best Practices for Content Monitoring.

You‘ve heard enough from me; now it’s time to lend the mic back to some incredible SEO talent from my network.

As a heads up, I recommend referring to these best practices when building out your content monitoring process. If any tips would enhance a specific step (or steps) in the above process, I'll highlight them throughout.

Think of content monitoring as asset management.

Note: The following best practice would be an incredible reference point for the step “choose your goals.”

Portfolio SEO director and agency advisor Mersudin Forbes suggests adopting a critical mindset throughout your content monitoring process. “Instead of monitoring content for change, think of monitoring as an asset management solution,” says Forbes.

“The same as you would look after physical properties, you would want to ensure that anything you create on your website is of high quality and following the trends of what your users require.”

He adds: “So you almost have to ask two questions: what am I monitoring for change, and what am I monitoring for no change.”

Split your site assets by seasonality, interest, and performance…

Note: The following two best practices would be an incredible reference point for the steps “benchmark existing content performance.” and “prioritize content importance for monitoring.”

In the benefits section, Mersudin Forbes mentioned identifying “which parts of your website need maintenance.” He recommends simplifying this “by splitting your site assets by seasonality, interest, and performance.”

Forbes shares the following “seasonality” examples:

  • Financial/budget-related content that would go out of date with new changes
  • Yearly industry changes in compliance
  • Latest reference versions of tools and products being used
  • Showing products by seasonality at the category level

...Then, set up key points in the year where areas of your site will need changes made.

Forbes suggests using your preferred SEO tools and processes “to get ahead of required monitoring and respective change requirements.”

As a practical way to manage these changes, he recommends going beyond a standard editorial content calendar and creating “an asset management calendar with key differentiators by content type.”

Monitor for search intent shift.

Note: The following best practice would be an incredible reference point for the steps “set up automated alerts to monitor changes by importance,” “set up monthly content monitoring reports,” and “use content performance data to inform your strategy.”

Mark Williams-Cook, the digital marketing director at Candour and founder of AlsoAsked, has previously spoken about search intent shift on LinkedIn.

I contacted him as this could be relevant to content monitoring. I'm super grateful that he was happy to share his thoughts.

“I think there's a misconception that content stops ranking when it's 'old,' when in fact, a lot of the time it's because the intent of the search has changed and the content no longer matches it,” says Williams-Cook.

He explains that there are seasonal examples of this, such as “Halloween,” which is an informational topic for much of the year “before becoming heavy with commercial intent in October.” He also shares a longer-term example of searches related to “Covid.”

"Using AlsoAsked's Timeline feature, we‘ve shown how searches for Covid were originally to find _what it is_ and what the symptoms were, and now many searches are more around the legal minimums of what you have to do when you have Covid."

He adds, "We’re now with tools like ChatGPT and Screaming Frog where you can set up intent shift monitoring automatically."

an example of alsoasked+chatgpt custom javascript option in screaming frog.

Source

Start heat mapping and recording sessions.

Note: The following best practice would be an incredible reference point for the step “use content performance data to inform your strategy.”

Next, Ben Goodey, the founder of Spicy Margarita Content, shares a best practice related to monitoring how visitors navigate your online content.

“One best practice is to simply set up a free tool like Microsoft Clarity to start heat mapping and recording sessions,” says Goodey. “It's incredibly insightful to watch a visitor navigate your content and will likely change how you approach content creation in the future.”

an example of a microsoft clarity website heatmap

Source

Link SEO-content performance to broader marketing and business results …

Note: The following two best practices would be incredible reference points to the steps “choose your goals,” “define your key performance metrics,” and “set up monthly content monitoring reports.”

Earlier this year, I was privileged to help craft HubSpot's Ultimate Guide to SEO.

No mean feat, let me tell you.

In the article, I shared a series of SEO best practices from some incredible leaders in our industry. Zoe Ashbridge, the senior SEO strategist and co-founder at forank (who also writes for HubSpot!), shared some insights regarding metrics and tracking that are worth revisiting in this piece.

Ashbridge discussed the importance of linking SEO results to broader marketing and business results. To top it off, she also shared some metrics and reports she uses to achieve this.

“It's true that tracking SEO success can be difficult. Unlike PPC, you can't point to a conversion and know exactly which search term drove it. However, there is a lot you can track,” says Ashbridge.

She adds: “Tracking SEO's efforts does require some awareness of marketing and how it works holistically. Although tracking SEO's efforts is an imperfect system, it's better than the alternative: blind faith!”

… By using the following specific metrics and reports.

Ashbridge reminds us that the metrics you use to monitor online content depend on your sales funnel. That said, there are some metrics she recommends using to monitor SEO success:

  • Clicks and Impressions; Separate Brand and Non-Brand Clicks. “This is very important. While SEO can do a lot with brand search, its primary role is bringing new users to the site through top and middle funnel content.”
  • Performance of Pages Built for SEO That Don't Pull In a Lot of Brand Search. You can do this by tracking “Revenue or conversions direct from pages created at SEO's request” using GA4's landing page report.
  • Track Sales or Conversions From Users Who Also Viewed Content. To do this, Ashbridge uses GA4's segment overlap.
  • Organic Revenue Sitewide. This is especially critical for ecommerce.

an example of ga4's segment overlap report

Source

If you're a service-based business, Ashbridge suggests also tracking your leads internally. “The goal is to credit SEO for its sales assists,” says Ashbridge.

“If SEO brings traffic to the site, your retargeting campaign and email marketing might convert them. You can identify content that's part of the buyer journey with the [GA4] segment overlap.”

Content Monitoring: The Real 'Hack' Is To Keep Learning

I hope you’ve learned a ton throughout this article — if not from my insights, from those shared by content leaders in our industry.

On the latter, I’ve been in this marketing game for a fair few years, and I picked up so much new knowledge from everyone who contributed to this piece.

I’m kind of embarrassed to say I’ve never considered heat mapping as part of my content monitoring process. I will definitely take that with me as I monitor online content in the future.

And I love the suggestion of thinking about content monitoring as “asset management” and incorporating this approach into your editorial calendar.

Further, I picked up some incredible tips about reporting with GA4, which, as you know, if you’re in SEO, has been the bane of many a specialist’s life since the sunsetting of Universal Analytics in 2024.

Suffice it to say that there are tips, tricks, and hacks a plenty when it comes to content monitoring. That said, as with many areas of SEO and marketing, the actual hack is to keep an open mind. Because the learning? Well, it never ends.



from Marketing https://blog.hubspot.com/marketing/content-monitoring

I love content monitoring! Well, not as much as chocolate, or cake, or chocolate cake ... But when it comes to work-related processes, it's one of my favorite things.

Why? Because it helps me analyze what is and isn't working. I can then use these actionable insights to create or improve upon any content strategy.

Download Now: Free Content Marketing Planning Kit

Honestly, I love content monitoring so much that I want you to love it, too.

And that‘s why I’ve included as much of my knowledge on the subject as possible in this article. I've also gathered more “must-know” insights from other content specialists.

On the latter, I'd like to express my gratitude upfront to everyone who shared their insights below. Seriously, dear reader, please know that when it comes to content monitoring, you're in incredible hands. That said, let's get into it.

Table of Contents

What is content monitoring?

Content monitoring means benchmarking and tracking content performance over time to make sure it meets key performance indicators and objectives.

You can apply a content monitoring process across digital platforms and content types. So, you might monitor how well your online content — i.e., blogs and landing pages — performs, for example.

Equally, you might track your LinkedIn content's success or how well your email campaigns perform. You can then use the performance data to improve your content marketing strategy.

Full disclosure before we go further: My main specialism is SEO content. So, this article is very much from the perspective of monitoring online content performance. That‘s opposed to other content types like social media or email.

That’s where my expertise and the expertise of my professional network — primarily SEOs — offer the most value to you.

The Benefits of Content Monitoring

Not quite sold on why content monitoring matters? No dramas.

Below, some incredible SEO specialists and I share the key benefits of adding this process into your content marketing strategy.

Content Performance Monitoring and Benchmarking

Around 13% of marketing leaders cite content strategy as their top challenge.

I highly recommend content monitoring if this is you. It will help you overcome common strategy issues like knowing what content to produce to move the needle or what content to prioritize for “maintenance.”

As Ben Goodey, the founder of Spicy Margarita Content, says, the main benefit of content monitoring for SEOs “is to monitor the performance of content.”

Goodey explains what this can look like in practice.

“For example, closely tracking improvements/declines in keyword rankings gives a good indicator of whether you're on the right path, need to rewrite the content, or take another path like building backlinks.”

I‘d also add that doing an initial content analysis (aka identifying what’s already working and what isn't) as part of your monitoring will give you a benchmark to refer back to throughout your strategy.

Understanding content performance at the start and throughout can help you pivot and refine your roadmap as needed.

Clarity on Where and How to Spend Your Time

With 70% of marketers actively investing in content marketing, competition has never been fiercer. To stay competitive within your industry, you need to develop a strong content marketing strategy.

That said, there are only so many hours in a day. This means you need to know how and where to allocate your time.

Luckily, your friend and mine, Mersudin Forbes, a portfolio SEO director and agency advisor, reminds us that content monitoring can be an incredible asset here.

“If you are dealing with more than 100 pages of content, it is important to know what parts of your website need regular maintenance from a content relevance point of view,” says Forbes.

After working with large ecommerce sites, I can tell you from experience that without content monitoring in place, the overwhelming volume of data can be downright paralyzing.

Before you know it, you're looking at 10,000 product collections, a cornucopia of blog content, and a tonne of product categories, thinking, “Where do I even start this month?”

Even if you‘re working on smaller sites, I recommend using content monitoring as part of your strategy. Long story short? You can spend your time optimizing what works and improving what doesn’t — if it makes sense to assign resources there.

But you won't know whether an activity is worth it without some data as a starting point.

Control Over Change Frequency

Having worked in ecommerce for much of my content career, I've seen first-hand how quickly search demand and results can change. With each coming season, the performance of your top pages can change drastically.

One example comes to mind here: When I worked as a content manager for one site, our “Christmas rush” started in July. Call me naive, but had I not been monitoring our online content performance.

I would never have thought to trigger content updates for Christmas product collections so early in the year, or initiate content production for Christmas-themed blogs to support product collection pages.

(I know, what a sweet summer child I was!)

Seasonality changes aside, you also have to factor in search volatility as dictated by the Google Gods. Algorithm updates and AI overviews alone have caused a lot of disruption (that's putting it mildly) in 2024.

Content monitoring allows you to identify and stay ahead of these changes.

Mersudin Forbes agrees that content monitoring is vital to controlling change frequency.

“By setting change frequency requirements up by areas of content types, assets, and priority, you can set up a system to monitor and update your content throughout the year and plan in advance of when the content could be out of date and require remedial updates.”

Content Accuracy Updates

From this control over change frequency comes another benefit: Content accuracy.

Forbes explains, “Setting up rules for what you are monitoring, why, and in what order will mean that you do not suddenly find that your capital gains tax page is referencing the wrong figures and percentages.”

As I mentioned above, you can also make sure seasonal or ‘special occasion’ content remains accurate when search demand increases at different points throughout the year.

Conversion Rate Optimization (CRO)

About 40% of marketers measure the success of their content marketing strategy based on sales. More specifically, over one in three marketing leaders use conversion rates as a top KPI that they prioritize in content tracking.

However, the average conversion rate across all ecommerce sites is just 1.8% in 2024. Meanwhile, two out of three marketers cite an average landing page conversion rate of less than 10%.

In reality, 10% is pretty good, depending on the broader context (i.e., how critical the landing page is to your service/product offering or what niche you're in.)

Still, with many marketers across all site types looking to boost sales from their marketing efforts, CRO is critical. Content monitoring is one way to identify sales-critical pages that are underperforming.

You can then look at ways to optimize for conversions. That could be anything from improving the copy, adding testimonials as social proof, or making on-page SEO changes to improve search visibility.

Pro tip: I'm a big advocate of using Voice of Customer (VOC) data to optimize online content for conversions. Simply put, this means incorporating the language your customers and prospects actually use to describe your products, services, or surrounding topics within your online content.

For context, here's an example of a product landing page I wrote for SKINICIAN. I've highlighted some of the areas inspired by VOC in yellow.

an example of voice of customer data being used in a sales landing page.

Source

To gather VOC, consider setting up a social listening process to monitor how your audience speaks about your product or service online. You can use this language to optimize your sales landing pages for conversions.

Customer testimonials are another great source of VOC data.

How to Monitor Content

Below, I‘ve compiled an eight-step process to help you monitor content.

Even though I’ve geared this towards monitoring online content performance, many of the foundations — like setting your goals and choosing performance metrics — are similar across different content types.

So, even if you're not in SEO, you should (hopefully!) be able to get some insights from this process. However, the specifics and examples are very much biased toward online content.

1. Choose your goals.

Before you start with your content monitoring, I recommend clarifying why you‘re doing it in the first place.

Otherwise, you’re more likely to waste time and resources monitoring the wrong content. You might choose the wrong performance metrics, too.

Further, I also suggest aligning your content goals with broader business objectives. The crux? The fruits of your labor should drive the business in the direction stakeholders want it to go.

It's also much easier — note I say easier, not easy — to get buy-in and, thus, the all-important sign-off for strategy implementation from decision-makers when budget allocations are competitive.

Example

I recall one ecommerce project (just a heads up, I'm going to stick with this specific example throughout) where I was the content manager.

The CEO wanted us to focus on enhancing product collection performance. More specific goals within that broader goal were to increase rankings, traffic, and conversions.

A little context: We already had over 1,000 existing product collections before I took the position, so there was a fair amount of data to analyze and parse.

Because of this, we first wanted to improve and expand upon high-performing existing collections as well as those showing potential. We also wanted to create new product collections.

Based on these goals, I separated the content strategy for this project into two phases:

  1. Existing product collection refresh/updates (capitalizing on what was already working.)
  2. Creating new product collections (capitalizing on content gaps and potential.)

2. Define your key performance metrics to monitor online content.

When you have your goals for content monitoring, the next step is to choose your key metrics to help track content performance. These will differ depending on your desired outcome and sales funnel.

That said, recent HubSpot data highlights what marketing professionals cite as the most important web metrics to track. Sales/leads/conversion rates take the number one spot at 31%. That's closely followed by total monthly visitors at 30% and Click-through rates at 28%.

an example of the most important metrics for content monitoring

Source

I‘m honestly not surprised by the order of importance. As marketers, we’re not sales as such, but our efforts should assist revenue when possible. But in order to have folks convert, they need to visit the site first.

So, while conversion rates will likely be your most important metric, you'll also need to track search performance. Search performance metrics can include rankings and page hits.

Pro tip: Ben Goodey mirrors the emphasis on conversions while adding a metric you might overlook. Once your content receives traffic, he recommends monitoring metrics like conversion rate and scroll depth to help you understand the user experience of your article.

He adds, “If readers aren't converting or scrolling far, you might need to restructure or reoptimize parts of your content.”

Example

Returning to my previous example from step 1 (choose your goals), I kept it simple when defining my metrics during the benchmarking phase.

When focusing on the “Existing product collection refresh/updates” portion of the content strategy, I needed to know what was already working and what product collections showed the most potential.

To identify this, I chose to monitor the following:

  • Impressions
  • Traffic
  • Clicks
  • Conversions
  • Search engine rankings

3. Benchmark existing content performance.

Once you‘ve set your goals and defined your key content metrics, it’s time to establish a benchmark for your existing content performance.

There are many ways to do this: It ultimately depends on your available tech stack, budget, and goals. I‘ll share how I achieved this in a moment.

In the meantime, I’m super stoked to provide some tool recommendations from Mersudin Forbes:

Whichever tool you choose, remember that benchmarking doesn‘t need to be complex. Content monitoring and data can be overwhelming enough as it is.

And you’re really looking for an efficient way to track existing content performance against your chosen metrics.

Example

We last left my ecommerce product collection example with my chosen content metrics. As a reminder, these were impressions, traffic, clicks, conversions, and rankings.

My first step was to establish a benchmark for content performance. To do this, I headed to Google Search Console and exported a report to Google Sheets containing all the product collection URLs in the last 12 months.

I chose a year because that time frame accounted for seasonal trends and gave a more well-rounded picture of performance.

The report included the average “Clicks,” “Impressions,” “CTR,” and “Position” of each page (aka collection URL.) I then re-ordered the spreadsheet to show the highest to lowest clicks and impressions.

I also filtered out brand and non-brand clicks.

As a rough example, here's what this type of report looks like. This is based on an export of one of my — regretfully — abandoned personal sites *cry*:

4. Prioritize content importance for monitoring.

So you have your birds-eye overview in place thanks to your monitoring process and tech stack. Huzzah! Now it's time to prioritize content for performance monitoring.

Mersudin Forbes recommends prioritizing your cornerstone content (aka the most important pages on your website.)

“Cornerstone content should be prioritized for accuracy, relevance, and trend changes,” says Forbes. “You can set these up and plan changes ahead of time,” and you can also “set priorities up by traffic contribution and user journey importance.”

Forbes also recommends prioritizing “surfacing content performance.” To do this, you can “set up tools such as Search Console and GA4 to monitor your content performance.” He also suggests SEO Stack, which does “a great job of surfacing this for you automatically.”

an example of content monitoring features in seo stack.

Source

Pro tip: According to Forbes, you should monitor for declining query/traffic contribution and dwindling engagement signals. Why? Because it could show that your most important content isn't resonating with users.

Example

Back to my example! To recap, I now had my nifty Google Sheet full of product collection URLs ordered from highest to lowest clicks and impressions.

At this stage, there hadn‘t been an organized content plan in place. Because there hadn’t been a strategy, I had to reverse engineer for both cornerstone content and content importance.

My Google sheet was ideal for this. It gave me a great initial bird's eye view of what product collections to start working through. For context, I prioritized content updates by importance in the following way:

  • High impressions vs. low clicks: This indicated potential.
  • High impressions vs. high clicks: This highlighted existing successes we could capitalize upon — if it made sense to change the collections. (I think the adage “if it ain't broke, don't fix it” applies more to marketing campaigns than we'd like to admit.)

5. Set up automated alerts to monitor changes by importance.

Once you‘ve determined your most important content to monitor, you’ll want to set up automated alerts at a frequency of your choice.

Long story short? This helps you remain agile and responsive with your content strategy. For example, if rankings for a top sales-generating page suddenly tank, you'll receive an alert. That way, you can investigate the changes and potential impact sooner rather than later.

Pro tip: Keep some balance here. You don‘t want to obsess over tracking metrics, especially when Google Core Updates can impact search volatility. In this case, rather than reacting immediately, it’s always better to wait and see if the SERPs balance themselves naturally once the update is complete.

Example

I think you can use most, if not all, of the tools already mentioned in this step-by-step process to set up content monitoring alerts for your most business-critical pages.

However, as part of my monitoring process in my ecommerce content project example, the leading automated alert I focused on was tracking SERP positions.

To do this, I used Serp Robot to monitor keyword rankings for our top collections in real time. In the next phase of the content strategy (creating new collections), I would set these alerts up for the pages with the most search potential.

6. Set up monthly content monitoring reports.

For most content projects, monthly content monitoring reports are enough.

This gives you enough time to start seeing any changes from your efforts while helping you keep that all-important balance between monitoring performance and obsessing over it.

I think this balance helps to keep you calmly responding to content issues as they arise rather than reacting to them and causing more harm than good.

In the reporting stage, you want to highlight content performance in order of importance. That means reporting on your most business-critical pages first and foremost. But you can also use these reports to identify “rising stars.”

(So, if you've created any new pages in the last few months that take off in terms of search performance.)

You can then map out an action plan to build upon the new page‘s success. That could be internal linking from existing pages to bolster the new page’s authority further or create new supporting content to achieve this.

Pro tip: Most SEO tools have monthly reporting options, so it‘s worth checking your existing tech stack before investing in a separate reporting tool. There are also a ton of reports you can create with Google Analytics 4 [GA4] to help you with continuous content monitoring.

(Keep ’em peeled, folks, because Zoe Ashbridge shares a few GA4 examples in the best practices section coming up soon.)

Example

When I was working on my ecommerce project, I was lucky enough to have Emma Russell, the Founder of Oxford Comma Digital, as an invaluable external resource to turn to during this stage. She set me up the most beautiful “live” Google report that also incorporated conversion tracking.

That meant that after the initial benchmarking via my Google Sheet, I could easily create monthly reports as part of my continuous content monitoring efforts. With this data, I could then analyze exactly what was happening with the product collections and identify how — or whether — to improve the most important ones.

I also knew which product collections to prioritize for continuous monitoring each month.

7. Use content performance data to inform your strategy.

Whether creating an initial benchmark to kickstart a project or monitoring a long-standing one, performance data should enhance your content strategy.

For example, if your sitewide rankings or traffic generally declines, your content tracking and reporting should highlight this. You can then analyze business-critical pages and identify potential issues.

Example

From my perspective as a content manager, one of the most important areas of improvement was the actual on-page written content for the product collections.

So I'll speak to that.

(Although the broader team working on this project did an incredible job identifying and improving other areas, including tech fixes and removing irrelevant products!)

After prioritizing existing collections for improvement, I discovered that many had thin on-page content. As a response, I created a process for the team to identify, make, and add new relevant section text to existing collections. Based on this process, I also created a product collection template for the team.

In many cases, the descriptions of the collections were also not directly related to the products. So, for something like “pineapple decal designs,” the content was about pineapples rather than how you could use pineapple-themed decals.

Because of this, the text confused Google, and it categorized the collections incorrectly.

To avoid this happening in the future, I introduced processes and guidelines and delivered training to writers on how to use the Google Natural Language tool. We then added the Google Natural Language category and scoring as part of the content approval process.

8. Continuously improve your content monitoring process.

As key business priorities change, your content strategy will likely need to pivot.

That means specific content and even metrics, which were crucial last year, might not be insignificant this year. The knock-on effect? Your content monitoring setup will likely change.

That doesn't mean you have to throw out the whole process. But you might find yourself reprioritizing the content and metrics you track or reevaluating the tools you use to monitor content.

You might also discover better ways to present and visualize your monthly reports, making the results clearer to non-technical stakeholders. Either way, remaining flexible where relevant to your content monitoring process is essential.

Example

The report Emma Russell constructed during my example content project was a (sorry, not sorry) “game changer.”

The fact that it showed results in real-time, rather than static results from exported data, made such a difference. It was also easier to share the data between internal departments and external resources so everyone was aligned.

Crucially, this report was something that evolved throughout the entire project. For example, we looked for more detailed ways to monitor conversions and gain user behavior insights.

Best Practices for Content Monitoring.

You‘ve heard enough from me; now it’s time to lend the mic back to some incredible SEO talent from my network.

As a heads up, I recommend referring to these best practices when building out your content monitoring process. If any tips would enhance a specific step (or steps) in the above process, I'll highlight them throughout.

Think of content monitoring as asset management.

Note: The following best practice would be an incredible reference point for the step “choose your goals.”

Portfolio SEO director and agency advisor Mersudin Forbes suggests adopting a critical mindset throughout your content monitoring process. “Instead of monitoring content for change, think of monitoring as an asset management solution,” says Forbes.

“The same as you would look after physical properties, you would want to ensure that anything you create on your website is of high quality and following the trends of what your users require.”

He adds: “So you almost have to ask two questions: what am I monitoring for change, and what am I monitoring for no change.”

Split your site assets by seasonality, interest, and performance…

Note: The following two best practices would be an incredible reference point for the steps “benchmark existing content performance.” and “prioritize content importance for monitoring.”

In the benefits section, Mersudin Forbes mentioned identifying “which parts of your website need maintenance.” He recommends simplifying this “by splitting your site assets by seasonality, interest, and performance.”

Forbes shares the following “seasonality” examples:

  • Financial/budget-related content that would go out of date with new changes
  • Yearly industry changes in compliance
  • Latest reference versions of tools and products being used
  • Showing products by seasonality at the category level

...Then, set up key points in the year where areas of your site will need changes made.

Forbes suggests using your preferred SEO tools and processes “to get ahead of required monitoring and respective change requirements.”

As a practical way to manage these changes, he recommends going beyond a standard editorial content calendar and creating “an asset management calendar with key differentiators by content type.”

Monitor for search intent shift.

Note: The following best practice would be an incredible reference point for the steps “set up automated alerts to monitor changes by importance,” “set up monthly content monitoring reports,” and “use content performance data to inform your strategy.”

Mark Williams-Cook, the digital marketing director at Candour and founder of AlsoAsked, has previously spoken about search intent shift on LinkedIn.

I contacted him as this could be relevant to content monitoring. I'm super grateful that he was happy to share his thoughts.

“I think there's a misconception that content stops ranking when it's 'old,' when in fact, a lot of the time it's because the intent of the search has changed and the content no longer matches it,” says Williams-Cook.

He explains that there are seasonal examples of this, such as “Halloween,” which is an informational topic for much of the year “before becoming heavy with commercial intent in October.” He also shares a longer-term example of searches related to “Covid.”

"Using AlsoAsked's Timeline feature, we‘ve shown how searches for Covid were originally to find _what it is_ and what the symptoms were, and now many searches are more around the legal minimums of what you have to do when you have Covid."

He adds, "We’re now with tools like ChatGPT and Screaming Frog where you can set up intent shift monitoring automatically."

an example of alsoasked+chatgpt custom javascript option in screaming frog.

Source

Start heat mapping and recording sessions.

Note: The following best practice would be an incredible reference point for the step “use content performance data to inform your strategy.”

Next, Ben Goodey, the founder of Spicy Margarita Content, shares a best practice related to monitoring how visitors navigate your online content.

“One best practice is to simply set up a free tool like Microsoft Clarity to start heat mapping and recording sessions,” says Goodey. “It's incredibly insightful to watch a visitor navigate your content and will likely change how you approach content creation in the future.”

an example of a microsoft clarity website heatmap

Source

Link SEO-content performance to broader marketing and business results …

Note: The following two best practices would be incredible reference points to the steps “choose your goals,” “define your key performance metrics,” and “set up monthly content monitoring reports.”

Earlier this year, I was privileged to help craft HubSpot's Ultimate Guide to SEO.

No mean feat, let me tell you.

In the article, I shared a series of SEO best practices from some incredible leaders in our industry. Zoe Ashbridge, the senior SEO strategist and co-founder at forank (who also writes for HubSpot!), shared some insights regarding metrics and tracking that are worth revisiting in this piece.

Ashbridge discussed the importance of linking SEO results to broader marketing and business results. To top it off, she also shared some metrics and reports she uses to achieve this.

“It's true that tracking SEO success can be difficult. Unlike PPC, you can't point to a conversion and know exactly which search term drove it. However, there is a lot you can track,” says Ashbridge.

She adds: “Tracking SEO's efforts does require some awareness of marketing and how it works holistically. Although tracking SEO's efforts is an imperfect system, it's better than the alternative: blind faith!”

… By using the following specific metrics and reports.

Ashbridge reminds us that the metrics you use to monitor online content depend on your sales funnel. That said, there are some metrics she recommends using to monitor SEO success:

  • Clicks and Impressions; Separate Brand and Non-Brand Clicks. “This is very important. While SEO can do a lot with brand search, its primary role is bringing new users to the site through top and middle funnel content.”
  • Performance of Pages Built for SEO That Don't Pull In a Lot of Brand Search. You can do this by tracking “Revenue or conversions direct from pages created at SEO's request” using GA4's landing page report.
  • Track Sales or Conversions From Users Who Also Viewed Content. To do this, Ashbridge uses GA4's segment overlap.
  • Organic Revenue Sitewide. This is especially critical for ecommerce.

an example of ga4's segment overlap report

Source

If you're a service-based business, Ashbridge suggests also tracking your leads internally. “The goal is to credit SEO for its sales assists,” says Ashbridge.

“If SEO brings traffic to the site, your retargeting campaign and email marketing might convert them. You can identify content that's part of the buyer journey with the [GA4] segment overlap.”

Content Monitoring: The Real 'Hack' Is To Keep Learning

I hope you’ve learned a ton throughout this article — if not from my insights, from those shared by content leaders in our industry.

On the latter, I’ve been in this marketing game for a fair few years, and I picked up so much new knowledge from everyone who contributed to this piece.

I’m kind of embarrassed to say I’ve never considered heat mapping as part of my content monitoring process. I will definitely take that with me as I monitor online content in the future.

And I love the suggestion of thinking about content monitoring as “asset management” and incorporating this approach into your editorial calendar.

Further, I picked up some incredible tips about reporting with GA4, which, as you know, if you’re in SEO, has been the bane of many a specialist’s life since the sunsetting of Universal Analytics in 2024.

Suffice it to say that there are tips, tricks, and hacks a plenty when it comes to content monitoring. That said, as with many areas of SEO and marketing, the actual hack is to keep an open mind. Because the learning? Well, it never ends.

via Perfecte news Non connection