The research firm has picked up customer feedback firm FeedbackNow and AI-driven analytics company GlimpzIt. The post Forrester announces a new Customer Experience Cloud, plus two acquisitions to power it appeared first on Marketing Land.
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from Marketing Land - Internet Marketing News, Strategies & Tips https://marketingland.com/forrester-announces-a-new-customer-experience-cloud-plus-two-acquisitions-to-power-it-244045
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