Another personal obsession:Brand Missteps In The Social Media Spotlight: The New Rules Of The “Shame Game”

Contributor Katy Keim explains how digital shaming is gradually blurring the lines of social customer service. The post Brand Missteps In The Social Media Spotlight: The New Rules Of The “Shame Game” appeared first on Marketing Land.

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from Marketing Land - Internet Marketing News, Strategies & Tips http://feeds.marketingland.com/~r/mktingland/~3/GvmW6yYLmmA/new-rules-shame-game-126838
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