Another personal obsession:Satisfi and IBM Watson port their intelligent shopping assistants to two shopping malls

The chatbots, for the Mall of America and Fashion Island, follow the pilot project at Macy’s and point to the day when shoppers query their phone in a store instead of a member of the staff.

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from Marketing Land - Internet Marketing News, Strategies & Tips http://marketingland.com/satisfi-ibm-watson-port-intelligent-shopping-assistants-two-shopping-malls-201316
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