Another personal obsession:T-Mobile whips out a new secret weapon for customer service: Humans

The “Un-carrier” is now promising that human agents, trained in a variety of specialties, will replace phone menus and bots. The post T-Mobile whips out a new secret weapon for customer service: Humans appeared first on Marketing Land.

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from Marketing Land - Internet Marketing News, Strategies & Tips https://marketingland.com/t-mobile-whips-out-a-new-secret-weapon-for-customer-service-humans-246259
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