Another personal obsession:Twilio study finds consumers prefer email and text when communicating with brands

UNDER EMBARGO — THURSDAY NOVEMBER 7 AT 6 AM PT Twilio Study Shows Consumers Aren’t Paying Attention to Brands’ Social Media or Mobile Apps, Email or Text Instead Research uncovers consumers’ greatest frustrations when communicating with brands and reveals preferences for channel, frequency...

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from Marketing Land - Internet Marketing News, Strategies & Tips https://marketingland.com/twilio-study-finds-consumers-prefer-email-and-text-when-communicating-with-brands-270712
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