Another personal obsession:Customer Engagement Provider TouchCommerce Enters Social With A “Let’s Step Over Here” Feature

The feature brings a complaining customer or would-be customer on social media directly to a live chat window.

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from Marketing Land - Internet Marketing News, Strategies & Tips http://marketingland.com/customer-engagement-provider-touchcommerce-enters-social-with-a-lets-step-over-here-feature-151188
via Mister Fire