Another personal obsession:Invoca embeds IBM’s Watson so call centers can better understand their customers

Companies say this is the first use of the supercomputing service for marketing-focused call intelligence.

Please visit Marketing Land for the full article.

from Marketing Land - Internet Marketing News, Strategies & Tips http://marketingland.com/invoca-embeds-ibms-watson-call-centers-can-better-understand-customers-200376
via Mister Fire