Another personal obsession:Inside chatbots’ year of growing pains: ‘We’re at an inflection point’

Chatbots in apps like Facebook's Messenger and Kik have struggled to live up to the hype, but that might actually help them succeed.

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from Marketing Land - Internet Marketing News, Strategies & Tips http://marketingland.com/inside-chatbots-year-growing-pains-210182
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