Today’s customer operates in a ‘post-digital’ world, where the boundaries between physical and digital have disappeared. Empowered customers demand more from brand relationships, and expect an experience that is personal, relevant, and technologically seamless at every touchpoint. To...
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from Marketing Land - Internet Marketing News, Strategies & Tips http://marketingland.com/marketing-post-digital-world-new-rules-connecting-todays-customer-209876
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