Another personal obsession:5 pragmatic — and powerful — places to improve CX right now

When it comes to making a big impact on the customer experience, the 80/20 rule has never been truer. So pick the right battles and get started, advises contributor Brent Sleeper.

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from Marketing Land - Internet Marketing News, Strategies & Tips http://marketingland.com/5-pragmatic-powerful-places-improve-cx-right-now-211506
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