Another personal obsession:An introduction to conversational commerce and bots

Bots are sweeping the digital landscape, giving consumers even more ways to interact with their favorite brands. Columnist Christie Olson believes it's high time for marketers to think about how to incorporate bots into their digital strategies.

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from Marketing Land - Internet Marketing News, Strategies & Tips http://marketingland.com/introduction-conversational-commerce-bots-218166
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