Another personal obsession:B2B products are facing a CX make-or-break moment. Here’s why

An emphasis on customer experience isn’t just for consumer brands anymore. Contributor Brent Sleeper examines why CX is mission-critical to B2B product teams.

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from Marketing Land - Internet Marketing News, Strategies & Tips https://marketingland.com/b2b-products-facing-cx-make-break-moment-heres-224842
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