The new integration brings the technology giant’s voice agents and real-time agent support to a major contact center provider. The post Genesys is offering the first ‘fully integrated’ use of Google Contact Center AI appeared first on Marketing Land.
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from Marketing Land - Internet Marketing News, Strategies & Tips https://marketingland.com/genesys-is-offering-the-first-fully-integrated-use-of-google-contact-center-ai-245317
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