Maven can make recommendations for chatbots -- from LivePerson or other platforms -- to take over conversations, based on customer intent in a live text chat. The post LivePerson’s Maven bot platform puts conversational AI in customer agents’ hands appeared first on Marketing Land.
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from Marketing Land - Internet Marketing News, Strategies & Tips https://marketingland.com/livepersons-maven-bot-platform-puts-conversational-ai-in-customer-agents-hands-253419
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