Another personal obsession:Chatbots could drive $112 billion in retail sales by 2023

As technology improves with natural language processing and AI, chatbots will take away revenue from other marketing channels, a recent study examining retail brands by Juniper Networks claims.In fact, retail sales from chatbots will nearly double annually, reaching $112 billion by 2023, the study...

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from Marketing Land - Internet Marketing News, Strategies & Tips https://marketingland.com/chatbots-could-drive-112-billion-in-retail-sales-by-2023-260767
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