Personalization is a buzzword that means different things to different audiences. Generally it’s presented as a solution to a host of brand and marketer problems. In practice, however, it’s elusive to define and challenging to operationalize and execute. At a conference last week hosted...
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from Marketing Land - Internet Marketing News, Strategies & Tips http://marketingland.com/consumers-want-personalization-but-retailers-just-cant-seem-to-deliver-144021
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